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Business & Partnerships
For partnership opportunities and business inquiries
Frequently Asked Questions
What are your support hours?
Our customer support team is available Monday through Friday, 9:00 AM to 6:00 PM CET. For urgent issues, our emergency line is available 24/7.
How quickly will I receive a response?
We aim to respond to all inquiries within 24 hours during business days. Urgent matters are prioritized and typically receive a response within 2-4 hours.
Can I visit your office in person?
Yes! Our offices are open for visits during business hours. We recommend scheduling an appointment in advance to ensure someone is available to assist you.
Do you offer support in languages other than Italian?
Yes, our support team can assist you in Italian, English, French, and Spanish. Please let us know your preferred language when contacting us.